Be my guest !

Barthélemy Conseil is a consultancy company dedicated to the art of guest experience auditing in the luxury hospitality and fine dining sectors, both in France and internationally.

With proven expertise in high-end hotels, gastronomic restaurants, and culinary and wine schools, Barthélemy Conseil delivers bespoke evaluations designed to help you achieve excellence in every client interaction.

Customer Experience Audit
Mystery Guest

Our immersive and confidential mystery audits offer a deep, nuanced analysis of the guest experience in luxury hotels, fine dining establishments, and culinary and oenology schools.

Discreet and thorough visits allow us to assess every aspect of your service, providing you with clear, actionable recommendations to enhance the guest journey.

Has your establishment just opened? Is your staff newly trained?
Would you like a comprehensive overview of the services provided by your hotel, restaurant, cooking workshop, or wine course?

You’ve come to the right place.

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Customer Experience Audit
Proofreading & Editing Client Documentation

To ensure your image remains impeccable online and on-site, benefit from our customer-facing documentation proofreading and editing service, ensuring your communication materials meet the highest standards of your establishment.

Confidentiality is guaranteed. Both French and English materials can be edited.

The Sommelier in your establishment is not 100% confident with the name of wines? Your menu is in French and you would like to be sure of the dishes' names?

You've come to the right place.

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