Since birth, I have been immersed in a dual French-Japanese culture, from which I inherited a strong sense of discipline, attention to detail, keen observation, discretion, organization, punctuality, and an unwavering respect for the client and their expectations.

During 15 years, I worked in the high-end hospitality sector in Paris, where my primary mission was to welcome discerning French and international guests.

Numerous business trips and personal travels have allowed me to experience hundreds of hotels and restaurants around the world, giving me the tools to assess the customer experience within your establishment.

I have always been devoted to observing with precision those subtle details that elevate a simple visit into an unforgettable experience.

With proven expertise in luxury hotels, fine dining restaurants, culinary schools, and oenology institutions, Barthélemy Conseil offers bespoke evaluations designed to help you achieve excellence in every customer interaction.