How can a hotel or fine dining establishment ensure a
flawless guest experience?

Guest Experience Audit
Mystery Guest

Our immersive and confidential mystery audits offer a deep, nuanced analysis of the guest experience in luxury hotels, fine dining establishments, and culinary and oenology schools.

Discreet and thorough visits allow us to assess every aspect of your service, providing you with clear, actionable recommendations to enhance the guest journey.

Has your establishment just opened? Is your staff newly trained?
Would you like a comprehensive overview of the services provided by your hotel, restaurant, cooking workshop, or wine course?

You have come to the right place.

In Auris Tourism Consultant
Atout France Accommodation Classification & Destination of Excellence Label

As a consultant for In Auris, I assist hospitality and tourism professionals as well as private owners with their Atout France classification and labelling procedures.

Are you opening a new establishment and looking to obtain your Atout France classification?
Has your current classification reached its expiry date and needs renewal?
Are you the owner of a furnished tourist accommodation wishing to have it classified?
Do you want to enhance your establishment’s visibility by obtaining the Destination of Excellence label?

You have come to the right place!

Customer Experience Audit
Proofreading & Editing Client Documentation

To ensure your image remains impeccable online and on-site, benefit from our customer-facing documentation proofreading and editing service, ensuring your communication materials meet the highest standards of your establishment.

Confidentiality is guaranteed. Both French and English materials can be edited.

The Sommelier in your establishment is not 100% confident with the name of wines? Your menu is in French and you would like to be sure of the dishes' names?

You have come to the right place.

Let's get in touch to discuss further:

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